Water Street Inn

We paid $264 a night to stay at the Water Street Inn in January. I asked for a King bed when I booked but when we arrived we were assigned a queen. That had been my only request at booking. We were given a room in the older section so I'm not sure what the newer rooms look like but we were very unimpressed with the hotel. I get that they're trying to keep the historical look of the place but it just seems very run down and way to expensive for the quality and finishes. We were in 206. Room layout was very strange. Jet tub was in a separate room by itself. Tub was so loud when it was running it seemed like it would blow up or at the very least disturb rooms around us. Only one window in the tub room that was letting in tons of cold air. Bathroom had barely any place to set anything due to pedestal sink and didn’t even have a place to hang a hand towel. Dark, dingy, outdated and not worth the cost. Would not recommend. Best part was the location to down town but the price is outrageous for what you get.

Nice historic hotel right on the water front and within walking distance of all the attractions of Stillwater. I was in town for business for one week. All in all I had a great stay. The rooms are very large, but could do without the corner Jacuzzi tubs and add some more furniture in it's place. The bathroom could use some updates to the shower. The staff was really great and took care of any of my needs.

This is the worst hotel I have every stayed at and it was expensive. No comfortable chairs in the Suite. The murphy bed was much smaller than a double. We had to go to the front desk to ask for toilet paper and towels. Also no ice machines, had to go to the front desk to get ice. There wasn't a table in the 2 room suite if you wanted to eat in your room. There was a tray left outside a room in the hallway the whole 3 nights we were there. The tub was very slippery, no handles to hang on to, it was very difficult taking a shower. The window shades were very old and would not pull all the way down. Charlies Pub did have very good food. The location was good, but had to pay $19 per night to park...RIDICULOUS!!! I would never stay here again and would not recommend it to anyone.

My fiancé and I booked a room here through Expedia. The site said pet friendly so we brought our dog and assumed we would have a small fee. When we arrived we were charged “extra taxes” and $19 for their empty parking lot and were told we weren’t permitted to have our dog unless we paid for a room that cost another $100/night. The person at the front desk also charged the group before us a different fee for the same parking. My partner and I went to discuss this around the corner and a woman who we presumed to be the manager found us and said they had a room available at the same rate that was pet friendly. The room was clean but run down, one of the chairs in the room was broken and so was one of the elevators in the hotel. As others have said, the walls are very VERY thin. Additionally, we made multiple phone calls two weeks prior to our stay to discuss renting the ballroom for our wedding and never received a response. We were told it was because the event coordinator was out during the days we were visiting. The location is convenient and the room was clean, but we will not be planning to return.

We spent two nights at the Water Street Inn recently. We had NO hot water for showers our first morning. We weren't compensated for that (even a free cocktail would have been nice). We had one of our shopping bags taken from our room from maid service. We were able to get that back from the manager, but we found it quite odd since the bag had a bow on top and was obviously not garbage. We had a FANTASTIC bartender at Papa's Rooftop Bar. That and the location were the only highlights. This is an expensive hotel, and the quality of our service did not come close to matching what we paid.

It was my girl friend birthday day and it was supposed to be a celebration surprise. We called in advance! Dropped off balloons for my girl friends surprised birthday. They didn’t even put them in the room? 250 a night is highway robbery! Rooms falling apart and staff not having passion what so ever. The location is prime but the hotel is awful. A holiday in had better standards…..